Have fun and stay safe. ace62 believes gaming should be enjoyable and in control — never stressful. Our tools and guidelines are here to help you maintain healthy gaming habits.
Ace62 wants you to enjoy gaming as entertainment — never as a source of addiction or financial hardship.
On ace62, you can set daily, weekly, or monthly deposit limits. This helps keep spending in check and ensures you stay within your budget while gaming.
Set a session timer on ace62 to avoid falling into long gaming sessions. You will receive an alert when your time is up, reminding you to take a break.
If needed, exclude yourself from ace62 for a set period. During this time, login will be completely disabled and no promotional communications will be sent.
View your complete gaming history, win/loss statistics, and time spent analysis on ace62. Make informed decisions and understand your patterns.
Take a cooling-off period on ace62 — ranging from 24 hours to 6 weeks — to manage your impulses. Account access will be restricted during this time.
Contact ace62's Responsible Gaming support team at any time. Our trained staff are ready to assist you every step of the way.
Responsible gaming on ace62 means treating gaming as a source of entertainment — never letting it become the center of your life or a cause of financial difficulty. Online gaming offers fun, excitement, and the chance to win, but without awareness it can develop into an addiction.
Ace62 is committed to providing a safe, trusted, and responsible gaming environment for users in Bangladesh. Our responsible gaming policy is more than just a set of rules — it reflects our genuine commitment to every player on our platform.
The foundation of responsible gaming is knowing your limits, managing your budget, staying mindful of time, and never chasing losses. ace62 believes that with the right information and tools, every player can stay in control of their gaming habits.
Responsible gaming is a mandatory requirement under ace62's license terms. Protecting every user is ace62's top priority.
Ace62 offers several effective tools to help you stay in control of your gaming experience. All of these tools can be managed directly from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis.
Set a maximum amount in BDT you're willing to wager per session.
If your losses exceed a set amount, ace62 will automatically pause your session.
Exclude yourself from ace62 for anywhere between 7 days and 5 years.
Freeze your account for anywhere between 24 hours and 6 weeks for a temporary break.
Ace62 will remind you at set intervals how long you've been playing.
Once self-exclusion is activated, it cannot be cancelled before the set period ends. ace62 respects this decision.
If you notice any of the signs below in yourself or someone you know, reach out to ace62 for help. These may be early warning signs of problematic gaming.
Spending beyond your means or borrowing money to play is a clear sign of a problem.
Repeatedly playing to recover losses after a losing streak is dangerous.
Neglecting family, friends, or work because of gaming.
Being unable to stop playing even when you want to, or feeling uncomfortable when you do.
Using gaming to cope with loneliness, stress, or low mood.
Lying to family about how long or how much you have been playing.
If you notice even one of the signs above, speak with the ace62 support team. Asking for help is a sign of strength.
Follow the tips below to ensure responsible gaming on ace62. These habits will keep gaming enjoyable over the long term.
Ace62 is strictly prohibited for anyone under 18. Age verification is carried out at registration, and we take firm measures to prevent minors from participating.
If you have children or teenagers at home, take the following steps:
If you suspect a minor is using ace62, contact ace62 Support immediately.
Ace62 believes no player should have to face a problem alone. Reaching out for help is the bravest step you can take.
Support is available 24/7 via ace62's live chat or email. We are always here to listen.
Seek help from a psychiatrist or counsellor who specialises in gaming addiction. Getting help early makes recovery much easier.
Support groups like Gamblers Anonymous give people facing the same struggles a space to help one another.
Talk openly with the people close to you. Family support plays a vital role in emotional recovery.
Log in to ace62 and set your gaming limits in just a few minutes. Follow the steps below:
Log in to ace62 with your username and password.
Click your profile icon at the top right and select "Account Settings".
Select the "Responsible Gaming" tab from the menu.
Set a deposit limit, loss limit, session time, or self-exclusion — whatever you need.
Enter an amount or time and click the "Save" button. ace62 will apply the changes immediately.
Reducing a limit takes effect immediately, but increasing one requires a 72-hour waiting period — this is in place to protect you.